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North Adams Social Security Office

96 Marshall Street, North Adams, MA 01247

Verified against the SSA directory on May 23, 2026

The North Adams Social Security office is one of 30 field offices in Massachusetts, serving Berkshire County and the surrounding area. It is the closest office for residents of North Adams and 55 nearby communities, roughly 110,000 people. The nearest other Social Security office is in Pittsfield, about 19 miles away.

nearby towns served
55
people in service area
110K
to next-nearest office
19 mi
offices in Massachusetts
30
county
Berkshire County

Address

96 Marshall Street
North Adams, MA 01247

Get directions

Phone

National:
1-800-772-1213
TTY:
1-413-664-6568
Fax: (833) 950-3260

North Adams office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 4pm
Saturday Closed
Sunday Closed

Before you visit

  • Most services now require an appointment. Call ahead at (877) 319-5709 or 1-800-772-1213 to book one.
  • Bring a photo ID and your Social Security number.
  • Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
  • Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the North Adams office

  • We are located on the Campus of Mass Moca (Museum of Contemporary Ar T) across the Street from the Main Entrance.we are located in A one Leve L Stand Alone building W/ the "Suspending" Boulder Art Display!.
  • Parking for Claimants can be found at the Holden St parking Lot behind our Buil Ding, Handicap parking is at the Lot Directly next to Us…look for the Funeral Home, and Drop off is Permissable at the entrance to our office.

North Adams office location

Services at the North Adams Social Security office

Staff at the North Adams office handle the full range of Social Security business, including:

  • Apply for a new or replacement Social Security card
  • Apply for retirement, disability (SSDI), or SSI benefits
  • Change your name on your Social Security record
  • Update direct deposit and mailing address
  • Request proof of benefits or a benefit verification letter
  • Get help enrolling in Medicare
  • Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the North Adams office

Many nearby towns have no Social Security office of their own, so the North Adams office is their closest option. It's the nearest field office for 55 surrounding communities, the largest is Adams (8,100 residents):

Town Distance Population
Adams, MA 5.3 mi 8,100
Williamstown, MA 5.5 mi 7,813
Adams (CDP), MA 5.4 mi 5,689
Williamstown (CDP), MA 4.6 mi 4,565
Pownal, MA 7.9 mi 3,259
Clarksburg, MA 1.5 mi 1,649
Stamford, MA 7.6 mi 864
Florida, MA 5.2 mi 685
Pownal (CDP), MA 7.6 mi 666
Stamford (CDP), MA 4.4 mi 465
New Ashford, MA 8.3 mi 248
Monroe, MA 6.8 mi 116

…and 43 more nearby communities closest to this office.

Browse all Massachusetts offices →

Other Social Security offices near North Adams

More Social Security help

Frequently asked questions about the North Adams office

What are the hours of the North Adams Social Security office?
The North Adams office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the North Adams office?
Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 319-5709 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the North Adams Social Security office?
You can reach the office at (877) 319-5709 (TTY 1-413-664-6568), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the North Adams Social Security office serve?
Besides North Adams, this is the closest office for about 55 surrounding communities, including Clarksburg, Stamford (CDP), Williamstown (CDP), Florida, Adams. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near North Adams?
The next-closest field office is in Pittsfield, about 19 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the North Adams office?
In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.