What are the hours of the Troy Social Security office?

The Troy office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Troy office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 770-2662 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Troy Social Security office?

You can reach the office at (866) 770-2662 (TTY 1-518-272-7264), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Troy Social Security office serve?

Besides Troy, this is the closest office for about 26 surrounding communities, including Green Island, Watervliet, Green Island (Town), Cohoes, Siena College. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Troy?

The next-closest field office is in Albany, about 6.3 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Troy office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Troy Social Security Office

120 Hoosick St, Suite 12a-1, Troy, NY 12180

Verified against the SSA directory on May 23, 2026

The Troy Social Security office is one of 67 field offices in New York, serving Rensselaer County and the surrounding area. It is the closest office for residents of Troy and 26 nearby communities, roughly 250,000 people. The nearest other Social Security office is in Albany, about 6.3 miles away.

nearby towns served: 26
people in service area: 250K
to next-nearest office: 6.3 mi
offices in New York: 67
county: Rensselaer County

Address

120 Hoosick St
Suite 12a-1
Troy, NY 12180

Get directions

Phone

Local:: (866) 770-2662
National:: 1-800-772-1213
TTY:: 1-518-272-7264

Troy office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (866) 770-2662 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Troy office

Office is on the Eastern end of the Green Island Bridge, in the Riverfront office building, at the corner of 4th St and Federal St, 1st floor.
Enter Via parking Lot entrance on Federal St, parking is Free.

Troy office location

Open this location on OpenStreetMap →

42.73379, -73.68778 View on OpenStreetMap →

Services at the Troy Social Security office

Staff at the Troy office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Troy office

Many nearby towns have no Social Security office of their own, so the Troy office is their closest option. It's the nearest field office for 26 surrounding communities, the largest is Colonie (Town) (85,461 residents):

Town	Distance	Population
Colonie (Town), NY	5.1 mi	85,461
Cohoes, NY	2.9 mi	17,993
Latham, NY	3.7 mi	13,760
North Greenbush, NY	4.3 mi	13,326
Brunswick, NY	5.3 mi	12,634
Watervliet, NY	0.7 mi	10,265
Waterford (Town), NY	4.9 mi	8,225
Wynantskill, NY	3.4 mi	3,420
Green Island, NY	0.7 mi	2,977
Green Island (Town), NY	1 mi	2,977
Siena College, NY	3.3 mi	2,182
Waterford, NY	4.1 mi	2,053

…and 14 more nearby communities closest to this office.

Browse all New York offices →

Other Social Security offices near Troy

More Social Security help

All New York offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Troy office

What are the hours of the Troy Social Security office?: The Troy office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Troy office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 770-2662 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Troy Social Security office?: You can reach the office at (866) 770-2662 (TTY 1-518-272-7264), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Troy Social Security office serve?: Besides Troy, this is the closest office for about 26 surrounding communities, including Green Island, Watervliet, Green Island (Town), Cohoes, Siena College. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Troy?: The next-closest field office is in Albany, about 6.3 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Troy office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.