Syracuse Social Security Office

Directions to the Syracuse office

• The office is located at 100 south Clinton Street, on the 4th floor of the James Hanley Federal Bldg between Washington and Water Streets.
• Identification must be Presented to be Admitted to the Federal building.

Syracuse office location

Services at the Syracuse Social Security office

Staff at the Syracuse office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Syracuse office

Many nearby towns have no Social Security office of their own, so the Syracuse office is their closest option. It's the nearest field office for 90 surrounding communities, the largest is Salina (33,101 residents):

…and 78 more nearby communities closest to this office.

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Other Social Security offices near Syracuse

More Social Security help

Frequently asked questions about the Syracuse office

What are the hours of the Syracuse Social Security office?

The Syracuse office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Syracuse office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 755-4884 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Syracuse Social Security office?

You can reach the office at (866) 755-4884 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Syracuse Social Security office serve?

Besides Syracuse, this is the closest office for about 90 surrounding communities, including Lyncourt, Solvay, Galeville, Mattydale, Westvale. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Syracuse?

The next-closest field office is in Oswego, about 34 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Syracuse office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.