Geneva Social Security Office

Directions to the Geneva office

• Located in Downtown Geneva.
• From Rtes 5 and 20, go north on Lake St.
• Tur N right onto Exchange St and then an immediate left onto Lewis St.
• We are the first building on the left.
• Onsite Handicapped parking is available.

Geneva office location

Services at the Geneva Social Security office

Staff at the Geneva office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Geneva office

Many nearby towns have no Social Security office of their own, so the Geneva office is their closest option. It's the nearest field office for 81 surrounding communities, the largest is Waterloo (Town) (7,312 residents):

…and 69 more nearby communities closest to this office.

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Other Social Security offices near Geneva

More Social Security help

Frequently asked questions about the Geneva office

What are the hours of the Geneva Social Security office?

The Geneva office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Geneva office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 331-7759 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Geneva Social Security office?

You can reach the office at (866) 331-7759 (TTY 1-315-781-0937), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Geneva Social Security office serve?

Besides Geneva, this is the closest office for about 81 surrounding communities, including Geneva (Town), Waterloo (Town), Seneca, Waterloo, Fayette. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Geneva?

The next-closest field office is in Rochester, about 37 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Geneva office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.