Ithaca Social Security Office

Directions to the Ithaca office

• Located on the second floor of the Green State building 4 Store Fronts down from the State Theater.
• There is Limited Metered parking on west State Street and Geneva Street.
• There is no Onsite Handicapped parking.
• Directly in front of the Fo Entr Ance is A Metered Handicapped Spot available to Handicap Vehicles.

Ithaca office location

Services at the Ithaca Social Security office

Staff at the Ithaca office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Ithaca office

Many nearby towns have no Social Security office of their own, so the Ithaca office is their closest option. It's the nearest field office for 66 surrounding communities, the largest is Ithaca (Town) (21,802 residents):

…and 54 more nearby communities closest to this office.

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Other Social Security offices near Ithaca

More Social Security help

Frequently asked questions about the Ithaca office

What are the hours of the Ithaca Social Security office?

The Ithaca office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Ithaca office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 706-8289 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Ithaca Social Security office?

You can reach the office at (866) 706-8289 (TTY 1-607-256-7112), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Ithaca Social Security office serve?

Besides Ithaca, this is the closest office for about 66 surrounding communities, including South Hill, East Ithaca, Cayuga Heights, Forest Home, Northwest Ithaca. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Ithaca?

The next-closest field office is in Horseheads, about 27 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Ithaca office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.