Horseheads Social Security Office

Directions to the Horseheads office

• The office is in Suite 19 at the Shops at Chambers plaza on Chambers Road in Horseheads, near the Arnot Mall.
• It's just off Route 17 (the Southern Tier Expressway); parking is available in the plaza.

Horseheads office location

Services at the Horseheads Social Security office

Staff at the Horseheads office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Horseheads office

Many nearby towns have no Social Security office of their own, so the Horseheads office is their closest option. It's the nearest field office for 33 surrounding communities, the largest is Elmira (26,299 residents):

…and 21 more nearby communities closest to this office.

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Other Social Security offices near Horseheads

More Social Security help

Frequently asked questions about the Horseheads office

What are the hours of the Horseheads Social Security office?

The Horseheads office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Horseheads office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 964-1715 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Horseheads Social Security office?

You can reach the office at (866) 964-1715, or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Horseheads Social Security office serve?

Besides Horseheads, this is the closest office for about 33 surrounding communities, including Big Flats, Big Flats (CDP), Elmira Heights, Horseheads North, Pine Valley. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Horseheads?

The next-closest field office is in Corning, about 8.8 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Horseheads office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.