Painesville Social Security Office

Directions to the Painesville office

• From route 2 exit Richmond St to go south on Richmond to W Jackson St turn Route on W Jackson to the office is the second Bldg on the left to parking and Visitor entrance is in the back of the building.
• From route 20 turn north onto Richmond Street.
• Go 1 block to W.
• Jackson and turn left.
• The office is in the second Bldg on the left.
• Parking and entrance is on the south side of the building.

Painesville office location

Services at the Painesville Social Security office

Staff at the Painesville office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Painesville office

Many nearby towns have no Social Security office of their own, so the Painesville office is their closest option. It's the nearest field office for 29 surrounding communities, the largest is Mentor (47,221 residents):

…and 17 more nearby communities closest to this office.

Browse all Ohio offices →

Other Social Security offices near Painesville

More Social Security help

Frequently asked questions about the Painesville office

What are the hours of the Painesville Social Security office?

The Painesville office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Painesville office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 692-3143 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Painesville Social Security office?

You can reach the office at (877) 692-3143 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Painesville Social Security office serve?

Besides Painesville, this is the closest office for about 29 surrounding communities, including Grand River, Fairport Harbor, Concord, Painesville (Township), Mentor-on-the-Lake. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Painesville?

The next-closest field office is in Cleveland, about 20 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Painesville office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.