Johnson City Social Security Office

Directions to the Johnson City office

• Take I-26 to exit 20(n Roan St).
• At 2nd Red light turn right on Sunset Dr.
• Travel one mile and office is located in Sunset Commons building on the right, just before Mahoneys.

Johnson City office location

Services at the Johnson City Social Security office

Staff at the Johnson City office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Johnson City office

Many nearby towns have no Social Security office of their own, so the Johnson City office is their closest option. It's the nearest field office for 28 surrounding communities, the largest is Elizabethton (14,015 residents):

…and 16 more nearby communities closest to this office.

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Other Social Security offices near Johnson City

More Social Security help

Frequently asked questions about the Johnson City office

What are the hours of the Johnson City Social Security office?

The Johnson City office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Johnson City office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 964-5059 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Johnson City Social Security office?

You can reach the office at (866) 964-5059 (TTY 1-423-282-4761), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Johnson City Social Security office serve?

Besides Johnson City, this is the closest office for about 28 surrounding communities, including Pine Crest, Central, Jonesborough, Oak Grove, Watauga. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Johnson City?

The next-closest field office is in Kingsport, about 15 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Johnson City office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.