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Kingsport Social Security Office

2401 South Wilcox Dr, Kingsport, TN 37660

Verified against the SSA directory on May 23, 2026

The Kingsport Social Security office is one of 27 field offices in Tennessee, serving Hawkins County / Sullivan County and the surrounding area. It is the closest office for residents of Kingsport and 16 nearby communities, roughly 40,000 people. The nearest other Social Security office is in Johnson City, about 15 miles away.

nearby towns served
16
people in service area
40K
to next-nearest office
15 mi
offices in Tennessee
27
county
Hawkins County / Sullivan County

Address

2401 South Wilcox Dr
Kingsport, TN 37660

Get directions

Phone

National:
1-800-772-1213
TTY:
1-423-392-4327
Fax: (833) 905-2064

Kingsport office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 4pm
Saturday Closed
Sunday Closed

Before you visit

  • Most services now require an appointment. Call ahead at (888) 487-0161 or 1-800-772-1213 to book one.
  • Bring a photo ID and your Social Security number.
  • Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
  • Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Kingsport office

  • The office is located 1/4 mile east of the I-81 Wilcox drive exit, behind Lacaretta Restaurant on the John B.
  • Dennis highway.

Kingsport office location

Services at the Kingsport Social Security office

Staff at the Kingsport office handle the full range of Social Security business, including:

  • Apply for a new or replacement Social Security card
  • Apply for retirement, disability (SSDI), or SSI benefits
  • Change your name on your Social Security record
  • Update direct deposit and mailing address
  • Request proof of benefits or a benefit verification letter
  • Get help enrolling in Medicare
  • Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Kingsport office

Many nearby towns have no Social Security office of their own, so the Kingsport office is their closest option. It's the nearest field office for 16 surrounding communities, the largest is Bloomingdale (9,428 residents):

Town Distance Population
Bloomingdale, TN 6.5 mi 9,428
Church Hill, TN 8.7 mi 7,049
Mount Carmel, TN 6.3 mi 5,494
Spurgeon, TN 6.9 mi 4,426
Colonial Heights, TN 3.4 mi 2,889
Gate City, TN 9 mi 2,030
Sullivan Gardens, TN 2.9 mi 1,507
Gray, TN 7.6 mi 1,342
Weber City, TN 7.9 mi 1,237
Fall Branch, TN 7.4 mi 1,180
Orebank, TN 5.9 mi 778
Hiltons, TN 11.3 mi 270

…and 4 more nearby communities closest to this office.

Browse all Tennessee offices →

Other Social Security offices near Kingsport

More Social Security help

Frequently asked questions about the Kingsport office

What are the hours of the Kingsport Social Security office?
The Kingsport office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Kingsport office?
Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (888) 487-0161 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Kingsport Social Security office?
You can reach the office at (888) 487-0161 (TTY 1-423-392-4327), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Kingsport Social Security office serve?
Besides Kingsport, this is the closest office for about 16 surrounding communities, including Sullivan Gardens, Colonial Heights, Orebank, Mount Carmel, Bloomingdale. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Kingsport?
The next-closest field office is in Johnson City, about 15 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Kingsport office?
In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.