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Balch Springs Social Security Office

2300 Dunson Dr, Balch Springs, TX 75180

Verified against the SSA directory on May 23, 2026

The Balch Springs Social Security office is one of 65 field offices in Texas, serving Dallas County and the surrounding area. It is the closest office for residents of Balch Springs and 28 nearby communities, roughly 415,000 people. The nearest other Social Security office is in Dallas, about 9.7 miles away.

nearby towns served
28
people in service area
415K
to next-nearest office
9.7 mi
offices in Texas
65
county
Dallas County

Address

2300 Dunson Dr
Balch Springs, TX 75180

Get directions

Phone

National:
1-800-772-1213
TTY:
1-800-325-0778
Fax: (833) 950-2387

Balch Springs office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 4pm
Saturday Closed
Sunday Closed

Before you visit

  • Most services now require an appointment. Call ahead at (855) 531-1683 or 1-800-772-1213 to book one.
  • Bring a photo ID and your Social Security number.
  • Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
  • Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Balch Springs office

  • Go east on Lake June Road from I635, turn left at Balch Springs Road to Dunson drive, turn left on Dunson to Ssa office, Adjacent to Laurel Oaks Cemetary and behind the Gas Station.
  • We can handle Most of your needs online or by Phone.

Balch Springs office location

Services at the Balch Springs Social Security office

Staff at the Balch Springs office handle the full range of Social Security business, including:

  • Apply for a new or replacement Social Security card
  • Apply for retirement, disability (SSDI), or SSI benefits
  • Change your name on your Social Security record
  • Update direct deposit and mailing address
  • Request proof of benefits or a benefit verification letter
  • Get help enrolling in Medicare
  • Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Balch Springs office

Many nearby towns have no Social Security office of their own, so the Balch Springs office is their closest option. It's the nearest field office for 28 surrounding communities, the largest is Mesquite (147,691 residents):

Town Distance Population
Mesquite, TX 2.1 mi 147,691
Rowlett, TX 12.8 mi 63,671
Forney, TX 8.1 mi 27,256
Seagoville, TX 7 mi 18,805
Heath, TX 11.7 mi 10,266
Sunnyvale, TX 4.9 mi 8,062
Travis Ranch, TX 8.8 mi 6,164
Hutchins, TX 8.6 mi 5,566
Heartland, TX 9.7 mi 5,500
Wilmer, TX 11.2 mi 5,332
Crandall, TX 11.8 mi 4,278
Combine, TX 11.6 mi 2,358

…and 16 more nearby communities closest to this office.

Browse all Texas offices →

Other Social Security offices near Balch Springs

More Social Security help

Frequently asked questions about the Balch Springs office

What are the hours of the Balch Springs Social Security office?
The Balch Springs office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Balch Springs office?
Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (855) 531-1683 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Balch Springs Social Security office?
You can reach the office at (855) 531-1683 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Balch Springs Social Security office serve?
Besides Balch Springs, this is the closest office for about 28 surrounding communities, including Mesquite, Sunnyvale, Seagoville, Forney, Hutchins. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Balch Springs?
The next-closest field office is in Dallas, about 9.7 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Balch Springs office?
In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.