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Waxahachie Social Security Office

100 Dean Box Drive, Waxahachie, TX 75165

Verified against the SSA directory on May 23, 2026

The Waxahachie Social Security office is one of 65 field offices in Texas, serving Ellis County and the surrounding area. It is the closest office for residents of Waxahachie and 15 nearby communities, roughly 93,000 people. The nearest other Social Security office is in Dallas, about 17 miles away.

nearby towns served
15
people in service area
93K
to next-nearest office
17 mi
offices in Texas
65
county
Ellis County

Address

100 Dean Box Drive
Waxahachie, TX 75165

Get directions

Phone

National:
1-800-772-1213
TTY:
1-800-325-0778
Fax: (833) 939-2014

Waxahachie office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 4pm
Saturday Closed
Sunday Closed

Before you visit

  • Most services now require an appointment. Call ahead at (866) 563-1912 or 1-800-772-1213 to book one.
  • Bring a photo ID and your Social Security number.
  • Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
  • Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Waxahachie office

  • From interstate 35E N or S, exit US Highway 287 S.travel east on US Highway 287 south to Fm 813/brown.
  • At Fm 813/brown turn left (north).
  • Travel north on Fm 813/brown to Dean Box Dr.
  • Turn left on Dean Box drive and turn right Immediately into the office Public parking Lot.
  • The building is located next door the Waxahachie Junior High School.
  • From US Highway 287 N or S, exit Fm 813/brown.
  • From US Highway 287 S, turn left (N) onto Fm 813/brown.from US Highway 287 N,turn right (N) onto Fm 813/brown travel N to Dean Box Dr.
  • Turn left, then right into the office parking.

Waxahachie office location

Services at the Waxahachie Social Security office

Staff at the Waxahachie office handle the full range of Social Security business, including:

  • Apply for a new or replacement Social Security card
  • Apply for retirement, disability (SSDI), or SSI benefits
  • Change your name on your Social Security record
  • Update direct deposit and mailing address
  • Request proof of benefits or a benefit verification letter
  • Get help enrolling in Medicare
  • Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Waxahachie office

Many nearby towns have no Social Security office of their own, so the Waxahachie office is their closest option. It's the nearest field office for 15 surrounding communities, the largest is Midlothian (37,053 residents):

Town Distance Population
Midlothian, TX 10.9 mi 37,053
Ennis, TX 13.1 mi 21,210
Red Oak, TX 7.1 mi 15,364
Venus, TX 16.3 mi 5,727
Ferris, TX 12 mi 2,857
Palmer, TX 9.2 mi 2,461
Oak Leaf, TX 7.4 mi 1,616
Maypearl, TX 13.1 mi 944
Garrett, TX 10.6 mi 854
Pecan Hill, TX 5.3 mi 740
Bardwell, TX 12.7 mi 637
Bristol, TX 15.1 mi 450

…and 3 more nearby communities closest to this office.

Browse all Texas offices →

Other Social Security offices near Waxahachie

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Frequently asked questions about the Waxahachie office

What are the hours of the Waxahachie Social Security office?
The Waxahachie office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Waxahachie office?
Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 563-1912 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Waxahachie Social Security office?
You can reach the office at (866) 563-1912 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Waxahachie Social Security office serve?
Besides Waxahachie, this is the closest office for about 15 surrounding communities, including Pecan Hill, Red Oak, Oak Leaf, Palmer, Garrett. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Waxahachie?
The next-closest field office is in Dallas, about 17 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Waxahachie office?
In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.