Dallas Social Security Office

Directions to the Dallas office

• The office is located north of I20 at the intersection of Hampton and Wheatland Road behind the Aldi Grocery Store.
• The office is close to Target Shopping Center.
• We can handle your needs online at www.ssa.gov or Via Phone, or you may visit our office.

Dallas office location

Services at the Dallas Social Security office

Staff at the Dallas office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Dallas office

Many nearby towns have no Social Security office of their own, so the Dallas office is their closest option. It's the nearest field office for 8 surrounding communities, the largest is DeSoto (55,729 residents):

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Other Social Security offices near Dallas

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Frequently asked questions about the Dallas office

What are the hours of the Dallas Social Security office?

The Dallas office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Dallas office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 931-4958 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Dallas Social Security office?

You can reach the office at (866) 931-4958 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Dallas Social Security office serve?

Besides Dallas, this is the closest office for about 8 surrounding communities, including Duncanville, DeSoto, Cockrell Hill, Cedar Hill, Glenn Heights. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Dallas?

Yes, Dallas has more than one Social Security office. The next-closest is on 2530 S Malcolm X Blvd, about 9.9 miles away. Every nearby office is listed on this page with its distance and a link.

Can I replace my Social Security card without visiting the Dallas office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.