St Thomas Social Security Office
8000 Nisky Shopping Ct, 1st Fl Suite 14, St Thomas, VI 00802
Verified against the SSA directory on May 23, 2026
The St Thomas Social Security office is one of 2 field offices in U.S. Virgin Islands. The nearest other Social Security office is in Christiansted, about 44 miles away.
- to next-nearest office
- 44 mi
- offices in U.S. Virgin Islands
- 2
Phone
- Local:
- (866) 876-1799
- National:
- 1-800-772-1213
- TTY:
- 1-800-325-0778
Fax: (833) 950-3617
St Thomas office hours
Hours belowOpen 9am-4pm, Monday to Friday. Closed weekends and federal holidays.
| Monday | 9am to 4pm |
| Tuesday | 9am to 4pm |
| Wednesday | 9am to 4pm |
| Thursday | 9am to 4pm |
| Friday | 9am to 4pm |
| Saturday | Closed |
| Sunday | Closed |
Before you visit
- Most services now require an appointment. Call ahead at (866) 876-1799 or 1-800-772-1213 to book one.
- Bring a photo ID and your Social Security number.
- Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
- Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.
Directions to the St Thomas office
- Nisky Center suite # 14 (Moravian highway route 30 going west to the Airport from the Town of Charlotte Amalie).
- Located next to Radio Shack and Usvi Excess Tax office.
- Handicap parking available in Nisky Center P Arking Area.
St Thomas office location
18.33637, -64.95363 View on OpenStreetMap →
Services at the St Thomas Social Security office
Staff at the St Thomas office handle the full range of Social Security business, including:
- Apply for a new or replacement Social Security card
- Apply for retirement, disability (SSDI), or SSI benefits
- Change your name on your Social Security record
- Update direct deposit and mailing address
- Request proof of benefits or a benefit verification letter
- Get help enrolling in Medicare
- Check the status of an application or appeal
Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.
Other Social Security offices near St Thomas
More Social Security help
All U.S. Virgin Islands offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.
Frequently asked questions about the St Thomas office
- The St Thomas office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
- Do I need an appointment at the St Thomas office?
- Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 876-1799 or 1-800-772-1213 to book one and reduce your wait.
- You can reach the office at (866) 876-1799 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
- The next-closest field office is in Christiansted, about 44 miles away. Other nearby offices are listed on this page with their distances.
- In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.