What are the hours of the Norfolk Social Security office?

The Norfolk office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Norfolk office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 858-6089 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Norfolk Social Security office?

You can reach the office at (866) 858-6089 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Norfolk Social Security office serve?

Besides Norfolk, this is the closest office for about 1 surrounding community, including Chesapeake. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Norfolk?

The next-closest field office is in Virginia Beach, about 8.2 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Norfolk office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Norfolk Social Security Office

5850 Lake Herbert Dr, First Floor, Norfolk, VA 23502

Verified against the SSA directory on May 23, 2026

The Norfolk Social Security office is one of 30 field offices in Virginia, serving Norfolk city County and the surrounding area. It is the closest office for residents of Norfolk and 1 nearby community, roughly 251,000 people. The nearest other Social Security office is in Virginia Beach, about 8.2 miles away.

nearby town served: 1
people in service area: 251K
to next-nearest office: 8.2 mi
offices in Virginia: 30
county: Norfolk city County

Address

5850 Lake Herbert Dr
First Floor
Norfolk, VA 23502

Get directions

Phone

Local:: (866) 858-6089
National:: 1-800-772-1213
TTY:: 1-800-325-0778

Norfolk office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (866) 858-6089 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Norfolk office

Off Military highway towards the Airport going Away from Janaf Shopping Center to take A right turn on new Street which is Lake Herbert drive (between the Norfolk Technical Center and Wachovia Bank) building will be at the end of the Street on the left.

Norfolk office location

Open this location on OpenStreetMap →

36.86935, -76.20701 View on OpenStreetMap →

Services at the Norfolk Social Security office

Staff at the Norfolk office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Areas served by the Norfolk office

The Norfolk office is the closest Social Security office for Chesapeake, home to about 251,269 people and the neighborhoods around it. If you live elsewhere in Virginia, find the closest office to you below or browse every location in the state.

All Virginia offices → Other offices in Norfolk → Find an office near you →

Other Social Security offices near Norfolk

More Social Security help

All Virginia offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Norfolk office

What are the hours of the Norfolk Social Security office?: The Norfolk office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Norfolk office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 858-6089 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Norfolk Social Security office?: You can reach the office at (866) 858-6089 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Norfolk Social Security office serve?: Besides Norfolk, this is the closest office for about 1 surrounding community, including Chesapeake. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Norfolk?: The next-closest field office is in Virginia Beach, about 8.2 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Norfolk office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.