What are the hours of the Suffolk Social Security office?

The Suffolk office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Suffolk office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 835-7769 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Suffolk Social Security office?

You can reach the office at (866) 835-7769 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Suffolk Social Security office serve?

Besides Suffolk, this is the closest office for about 14 surrounding communities, including Windsor, Benns Church, Carrsville, Camptown, Ivor. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Suffolk?

The next-closest field office is in Portsmouth, about 11 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Suffolk office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Suffolk Social Security Office

502 Hillpoint Blvd, Suffolk, VA 23434

Verified against the SSA directory on June 2, 2026

The Suffolk Social Security office is one of 30 field offices in Virginia, serving Suffolk city County and the surrounding area. It is the closest office for residents of Suffolk and 14 nearby communities, roughly 17,000 people. The nearest other Social Security office is in Portsmouth, about 11 miles away.

nearby towns served: 14
people in service area: 17K
to next-nearest office: 11 mi
offices in Virginia: 30
county: Suffolk city County

Address

502 Hillpoint Blvd
Suffolk, VA 23434

Get directions

Phone

Local:: (866) 835-7769
National:: 1-800-772-1213
TTY:: 1-800-325-0778

Suffolk office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (866) 835-7769 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Suffolk office

Exit US 58 at the 32/10 (Smithfield/newport News/downtown) exit.
The office is located in the Hill Point Business park at the intersection of Hillpoint Boulevard S and Hillpoint Boulevard.

Suffolk office location

Open this location on OpenStreetMap →

36.78341, -76.58102 View on OpenStreetMap →

Services at the Suffolk Social Security office

Staff at the Suffolk office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Suffolk office

Many nearby towns have no Social Security office of their own, so the Suffolk office is their closest option. It's the nearest field office for 14 surrounding communities, the largest is Franklin (8,217 residents):

Town	Distance	Population
Franklin, VA	20.3 mi	8,217
Windsor, VA	9.2 mi	2,826
Courtland, VA	27.4 mi	1,295
Camptown, VA	18.6 mi	761
Wakefield, VA	25.9 mi	720
Benns Church, VA	10.7 mi	642
Sedley, VA	22.3 mi	615
Southampton Meadows, VA	23.4 mi	405
Ivor, VA	19.5 mi	309
Gatesville, VA	27.9 mi	262
Carrsville, VA	14.4 mi	231
Como, VA	30.7 mi	67

…and 2 more nearby communities closest to this office.

Browse all Virginia offices →

Other Social Security offices near Suffolk

More Social Security help

All Virginia offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Suffolk office

What are the hours of the Suffolk Social Security office?: The Suffolk office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Suffolk office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 835-7769 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Suffolk Social Security office?: You can reach the office at (866) 835-7769 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Suffolk Social Security office serve?: Besides Suffolk, this is the closest office for about 14 surrounding communities, including Windsor, Benns Church, Carrsville, Camptown, Ivor. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Suffolk?: The next-closest field office is in Portsmouth, about 11 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Suffolk office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.