Portsmouth Social Security Office
3305 Airline Blvd, Portsmouth, VA 23701
Verified against the SSA directory on May 23, 2026
The Portsmouth Social Security office is one of 30 field offices in Virginia, serving Portsmouth city County and the surrounding area. The nearest other Social Security office is in Norfolk, about 10 miles away.
- to next-nearest office
- 10 mi
- offices in Virginia
- 30
- county
- Portsmouth city County
Phone
- Local:
- (866) 593-8851
- National:
- 1-800-772-1213
- TTY:
- 1-800-325-0778
Fax: (833) 950-2600
Portsmouth office hours
Hours belowOpen 9am-4pm, Monday to Friday. Closed weekends and federal holidays.
| Monday | 9am to 4pm |
| Tuesday | 9am to 4pm |
| Wednesday | 9am to 4pm |
| Thursday | 9am to 4pm |
| Friday | 9am to 4pm |
| Saturday | Closed |
| Sunday | Closed |
Before you visit
- Most services now require an appointment. Call ahead at (866) 593-8851 or 1-800-772-1213 to book one.
- Bring a photo ID and your Social Security number.
- Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
- Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.
Directions to the Portsmouth office
- By Car: go to interstate 264 and take exit 2b(greenwood drive west).
- Go to Airline Boulevard and turn right.
- Office is on right just past second stoplight.
- Office is 1.1 miles west of Victory crossing (Tower Mall) on Airline Boulevard.
- Stop for Bus route 57 is in front of office.
- By Bus: Churchland Residents can take Bus route 47 to the intersection of High Street and Florida Avenue (near the Circle Restaurant) then take Bus 44 to 57 at Victory crossing.#.
Portsmouth office location
36.80602, -76.37731 View on OpenStreetMap →
Services at the Portsmouth Social Security office
Staff at the Portsmouth office handle the full range of Social Security business, including:
- Apply for a new or replacement Social Security card
- Apply for retirement, disability (SSDI), or SSI benefits
- Change your name on your Social Security record
- Update direct deposit and mailing address
- Request proof of benefits or a benefit verification letter
- Get help enrolling in Medicare
- Check the status of an application or appeal
Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.
Other Social Security offices near Portsmouth
More Social Security help
Frequently asked questions about the Portsmouth office
- The Portsmouth office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
- Do I need an appointment at the Portsmouth office?
- Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 593-8851 or 1-800-772-1213 to book one and reduce your wait.
- You can reach the office at (866) 593-8851 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
- The next-closest field office is in Norfolk, about 10 miles away. Other nearby offices are listed on this page with their distances.
- In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.