Charleston, WV Social Security office at 500 Quarrier St, 25301

Directions to the Charleston office

• Leon Sullivan Way exit off i-64/i-77.
• Right at 3rd Traffic light onto Quarrier Street to 500 block.
• Office is in Charleston Federal Center.
• Parking is available in front of the Charleston Federal Center and also in the parking Garage at Town Center Mall.

Charleston office location

Services at the Charleston Social Security office

Staff at the Charleston office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Closest Social Security office for nearby towns

These nearby towns do not have a separate active Social Security office page here. Based on town and office coordinates, the Charleston office is the closest active office listed for them. Use this page for the office address, hours, phone number, and directions.

Browse all West Virginia offices →

Other Social Security offices near Charleston

More Social Security help

Frequently asked questions about the Charleston office

What are the hours of the Charleston Social Security office?

The Charleston office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Charleston office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (888) 527-9305 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Charleston Social Security office?

You can reach the office at (888) 527-9305 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Charleston Social Security office serve?

Besides Charleston, this is the closest office for about 32 surrounding communities, including South Charleston, Dunbar, Malden, Rand, Big Chimney. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Charleston?

The next-closest field office is in St Albans, about 11 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Charleston office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.