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St Albans Social Security Office

49 Olde Main Plaza, St Albans, WV 25177

Verified against the SSA directory on May 23, 2026

The St Albans Social Security office is one of 16 field offices in West Virginia, serving Kanawha County and the surrounding area. It is the closest office for residents of St Albans and 19 nearby communities, roughly 55,000 people. The nearest other Social Security office is in Charleston, about 11 miles away.

nearby towns served
19
people in service area
55K
to next-nearest office
11 mi
offices in West Virginia
16
county
Kanawha County

Address

49 Olde Main Plaza
St Albans, WV 25177

Get directions

Phone

National:
1-800-772-1213
TTY:
1-800-325-0778
Fax: (833) 912-2304

St Albans office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 4pm
Saturday Closed
Sunday Closed

Before you visit

  • Most services now require an appointment. Call ahead at (866) 316-8153 or 1-800-772-1213 to book one.
  • Bring a photo ID and your Social Security number.
  • Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
  • Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the St Albans office

  • From Mccorkle Avenue (Rt60) turn south onto B Street.
  • Cross the Rr Tracks and continue to 6th Avenue.
  • Turn right on 6th Avenue and make an immediate left to enter the parking Lot.
  • The office will be Facing you.

St Albans office location

Services at the St Albans Social Security office

Staff at the St Albans office handle the full range of Social Security business, including:

  • Apply for a new or replacement Social Security card
  • Apply for retirement, disability (SSDI), or SSI benefits
  • Change your name on your Social Security record
  • Update direct deposit and mailing address
  • Request proof of benefits or a benefit verification letter
  • Get help enrolling in Medicare
  • Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the St Albans office

Many nearby towns have no Social Security office of their own, so the St Albans office is their closest option. It's the nearest field office for 19 surrounding communities, the largest is Teays Valley (13,729 residents):

Town Distance Population
Teays Valley, WV 6.6 mi 13,729
Cross Lanes, WV 3.5 mi 9,517
Nitro, WV 2.4 mi 6,518
Alum Creek, WV 6.7 mi 1,579
Tornado, WV 3 mi 976
Poca, WV 6.1 mi 873
Jefferson, WV 3.2 mi 719
Hometown, WV 10.2 mi 595
Institute, WV 4 mi 439
West Dunbar, WV 4.5 mi 400
Bancroft, WV 8.5 mi 388
Raymond City, WV 6.7 mi 331

…and 7 more nearby communities closest to this office.

Browse all West Virginia offices →

Other Social Security offices near St Albans

More Social Security help

Frequently asked questions about the St Albans office

What are the hours of the St Albans Social Security office?
The St Albans office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the St Albans office?
Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 316-8153 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the St Albans Social Security office?
You can reach the office at (866) 316-8153 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the St Albans Social Security office serve?
Besides St Albans, this is the closest office for about 19 surrounding communities, including Nitro, Tornado, Jefferson, Cross Lanes, Institute. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near St Albans?
The next-closest field office is in Charleston, about 11 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the St Albans office?
In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.