St Albans Social Security Office
49 Olde Main Plaza, St Albans, WV 25177
Verified against the SSA directory on May 23, 2026
The St Albans Social Security office is one of 16 field offices in West Virginia, serving Kanawha County and the surrounding area. It is the closest office for residents of St Albans and 19 nearby communities, roughly 55,000 people. The nearest other Social Security office is in Charleston, about 11 miles away.
- nearby towns served
- 19
- people in service area
- 55K
- to next-nearest office
- 11 mi
- offices in West Virginia
- 16
- county
- Kanawha County
Phone
- Local:
- (866) 316-8153
- National:
- 1-800-772-1213
- TTY:
- 1-800-325-0778
St Albans office hours
Hours belowOpen 9am-4pm, Monday to Friday. Closed weekends and federal holidays.
| Monday | 9am to 4pm |
| Tuesday | 9am to 4pm |
| Wednesday | 9am to 4pm |
| Thursday | 9am to 4pm |
| Friday | 9am to 4pm |
| Saturday | Closed |
| Sunday | Closed |
Before you visit
- Most services now require an appointment. Call ahead at (866) 316-8153 or 1-800-772-1213 to book one.
- Bring a photo ID and your Social Security number.
- Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
- Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.
Directions to the St Albans office
- From Mccorkle Avenue (Rt60) turn south onto B Street.
- Cross the Rr Tracks and continue to 6th Avenue.
- Turn right on 6th Avenue and make an immediate left to enter the parking Lot.
- The office will be Facing you.
St Albans office location
Services at the St Albans Social Security office
Staff at the St Albans office handle the full range of Social Security business, including:
- Apply for a new or replacement Social Security card
- Apply for retirement, disability (SSDI), or SSI benefits
- Change your name on your Social Security record
- Update direct deposit and mailing address
- Request proof of benefits or a benefit verification letter
- Get help enrolling in Medicare
- Check the status of an application or appeal
Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.
Towns served by the St Albans office
Many nearby towns have no Social Security office of their own, so the St Albans office is their closest option. It's the nearest field office for 19 surrounding communities, the largest is Teays Valley (13,729 residents):
| Town | Distance | Population |
|---|---|---|
| Teays Valley, WV | 6.6 mi | 13,729 |
| Cross Lanes, WV | 3.5 mi | 9,517 |
| Nitro, WV | 2.4 mi | 6,518 |
| Alum Creek, WV | 6.7 mi | 1,579 |
| Tornado, WV | 3 mi | 976 |
| Poca, WV | 6.1 mi | 873 |
| Jefferson, WV | 3.2 mi | 719 |
| Hometown, WV | 10.2 mi | 595 |
| Institute, WV | 4 mi | 439 |
| West Dunbar, WV | 4.5 mi | 400 |
| Bancroft, WV | 8.5 mi | 388 |
| Raymond City, WV | 6.7 mi | 331 |
…and 7 more nearby communities closest to this office.
Other Social Security offices near St Albans
More Social Security help
Frequently asked questions about the St Albans office
- The St Albans office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
- Do I need an appointment at the St Albans office?
- Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 316-8153 or 1-800-772-1213 to book one and reduce your wait.
- You can reach the office at (866) 316-8153 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
- Besides St Albans, this is the closest office for about 19 surrounding communities, including Nitro, Tornado, Jefferson, Cross Lanes, Institute. There's a full list of nearby towns and distances on this page.
- The next-closest field office is in Charleston, about 11 miles away. Other nearby offices are listed on this page with their distances.
- In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.