Pago Pago Social Security Office
1 Utulei Road, Centennial Building 3rd Flr Suite 302, Pago Pago, AS 96799
Verified against the SSA directory on May 23, 2026
The Pago Pago Social Security office is one of 1 field offices in American Samoa. The nearest other Social Security office is in Hilo, about 2565 miles away.
- to next-nearest office
- 2565 mi
- office in American Samoa
- 1
Phone
- Local:
- (855) 602-5033
- National:
- 1-800-772-1213
Fax: (833) 950-2424
Pago Pago office hours
Hours belowOpen 8:30am-3:30pm, Monday to Friday. Closed weekends and federal holidays.
| Monday | 8:30am to 3:30pm |
| Tuesday | 8:30am to 3:30pm |
| Wednesday | 8:30am to 3:30pm |
| Thursday | 8:30am to 3:30pm |
| Friday | 8:30am to 3:30pm |
| Saturday | Closed |
| Sunday | Closed |
Before you visit
- Most services now require an appointment. Call ahead at (855) 602-5033 or 1-800-772-1213 to book one.
- Bring a photo ID and your Social Security number.
- Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
- Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.
Directions to the Pago Pago office
- The office is on the 3rd floor (Suite 302) of the Centennial Building on Utulei Road, above the Territorial Bank of American Samoa in Utulei village, Pago Pago.
- Note: this office's hours are 8:30 AM to 3:00 PM.
Pago Pago office location
-14.27548, -170.70483 View on OpenStreetMap →
Services at the Pago Pago Social Security office
Staff at the Pago Pago office handle the full range of Social Security business, including:
- Apply for a new or replacement Social Security card
- Apply for retirement, disability (SSDI), or SSI benefits
- Change your name on your Social Security record
- Update direct deposit and mailing address
- Request proof of benefits or a benefit verification letter
- Get help enrolling in Medicare
- Check the status of an application or appeal
Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.
Other Social Security offices near Pago Pago
More Social Security help
Frequently asked questions about the Pago Pago office
- The Pago Pago office is generally open 8:30am to 3:30pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
- Do I need an appointment at the Pago Pago office?
- Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (855) 602-5033 or 1-800-772-1213 to book one and reduce your wait.
- You can reach the office at (855) 602-5033, or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
- The next-closest field office is in Hilo, about 2565 miles away. Other nearby offices are listed on this page with their distances.
- In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.