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Wailuku Social Security Office

2200 Main Street, Suite 125, Wailuku, HI 96793

Verified against the SSA directory on May 23, 2026

The Wailuku Social Security office is one of 4 field offices in Hawaii, serving Maui County and the surrounding area. It is the closest office for residents of Wailuku and 31 nearby communities, roughly 148,000 people. The nearest other Social Security office is in Honolulu, about 92 miles away.

nearby towns served
31
people in service area
148K
to next-nearest office
92 mi
offices in Hawaii
4
county
Maui County

Address

2200 Main Street
Suite 125
Wailuku, HI 96793

Get directions

Phone

National:
1-800-772-1213
TTY:
1-800-325-0778
Fax: (833) 950-2740

Wailuku office hours

Hours below

Open 8:30am-3:30pm, Monday to Friday. Closed weekends and federal holidays.

Monday 8:30am to 3:30pm
Tuesday 8:30am to 3:30pm
Wednesday 8:30am to 3:30pm
Thursday 8:30am to 3:30pm
Friday 8:30am to 3:30pm
Saturday Closed
Sunday Closed

Before you visit

  • Most services now require an appointment. Call ahead at (855) 572-4863 or 1-800-772-1213 to book one.
  • Bring a photo ID and your Social Security number.
  • Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
  • Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Wailuku office

  • Located on the corner of Main and High Streets in the one Main Plaza Build Ing on the first floor; across the Street from Maui Medical Group.
  • Very Limited Free parking on the Street.
  • Parking for the Disabled available on the corner of Vineyard and Main next to the Loading Area for the building.

Wailuku office location

Services at the Wailuku Social Security office

Staff at the Wailuku office handle the full range of Social Security business, including:

  • Apply for a new or replacement Social Security card
  • Apply for retirement, disability (SSDI), or SSI benefits
  • Change your name on your Social Security record
  • Update direct deposit and mailing address
  • Request proof of benefits or a benefit verification letter
  • Get help enrolling in Medicare
  • Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Wailuku office

Many nearby towns have no Social Security office of their own, so the Wailuku office is their closest option. It's the nearest field office for 31 surrounding communities, the largest is Kahului (29,993 residents):

Town Distance Population
Kahului, HI 2.1 mi 29,993
Kihei, HI 9.5 mi 22,749
Lahaina, HI 11.1 mi 13,216
Waihee-Waiehu, HI 2.5 mi 10,771
Pukalani, HI 11.1 mi 7,689
Waikapu, HI 3.9 mi 3,754
Paia, HI 8.9 mi 2,285
Haliimaile, HI 11.5 mi 997
Mahinahina, HI 10.9 mi 901
Launiupoko, HI 8.9 mi 587
Maalaea, HI 6 mi 258
Olowalu, HI 9.2 mi 61

…and 19 more nearby communities closest to this office.

Browse all Hawaii offices →

Other Social Security offices near Wailuku

More Social Security help

Frequently asked questions about the Wailuku office

What are the hours of the Wailuku Social Security office?
The Wailuku office is generally open 8:30am to 3:30pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Wailuku office?
Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (855) 572-4863 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Wailuku Social Security office?
You can reach the office at (855) 572-4863 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Wailuku Social Security office serve?
Besides Wailuku, this is the closest office for about 31 surrounding communities, including Kahului, Waihee-Waiehu, Waikapu, Maalaea, Launiupoko. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Wailuku?
The next-closest field office is in Honolulu, about 92 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Wailuku office?
In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.