Wailuku Social Security Office
2200 Main Street, Suite 125, Wailuku, HI 96793
Verified against the SSA directory on May 23, 2026
The Wailuku Social Security office is one of 4 field offices in Hawaii, serving Maui County and the surrounding area. It is the closest office for residents of Wailuku and 31 nearby communities, roughly 148,000 people. The nearest other Social Security office is in Honolulu, about 92 miles away.
- nearby towns served
- 31
- people in service area
- 148K
- to next-nearest office
- 92 mi
- offices in Hawaii
- 4
- county
- Maui County
Phone
- Local:
- (855) 572-4863
- National:
- 1-800-772-1213
- TTY:
- 1-800-325-0778
Wailuku office hours
Hours belowOpen 8:30am-3:30pm, Monday to Friday. Closed weekends and federal holidays.
| Monday | 8:30am to 3:30pm |
| Tuesday | 8:30am to 3:30pm |
| Wednesday | 8:30am to 3:30pm |
| Thursday | 8:30am to 3:30pm |
| Friday | 8:30am to 3:30pm |
| Saturday | Closed |
| Sunday | Closed |
Before you visit
- Most services now require an appointment. Call ahead at (855) 572-4863 or 1-800-772-1213 to book one.
- Bring a photo ID and your Social Security number.
- Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
- Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.
Directions to the Wailuku office
- Located on the corner of Main and High Streets in the one Main Plaza Build Ing on the first floor; across the Street from Maui Medical Group.
- Very Limited Free parking on the Street.
- Parking for the Disabled available on the corner of Vineyard and Main next to the Loading Area for the building.
Wailuku office location
Services at the Wailuku Social Security office
Staff at the Wailuku office handle the full range of Social Security business, including:
- Apply for a new or replacement Social Security card
- Apply for retirement, disability (SSDI), or SSI benefits
- Change your name on your Social Security record
- Update direct deposit and mailing address
- Request proof of benefits or a benefit verification letter
- Get help enrolling in Medicare
- Check the status of an application or appeal
Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.
Towns served by the Wailuku office
Many nearby towns have no Social Security office of their own, so the Wailuku office is their closest option. It's the nearest field office for 31 surrounding communities, the largest is Kahului (29,993 residents):
| Town | Distance | Population |
|---|---|---|
| Kahului, HI | 2.1 mi | 29,993 |
| Kihei, HI | 9.5 mi | 22,749 |
| Lahaina, HI | 11.1 mi | 13,216 |
| Waihee-Waiehu, HI | 2.5 mi | 10,771 |
| Pukalani, HI | 11.1 mi | 7,689 |
| Waikapu, HI | 3.9 mi | 3,754 |
| Paia, HI | 8.9 mi | 2,285 |
| Haliimaile, HI | 11.5 mi | 997 |
| Mahinahina, HI | 10.9 mi | 901 |
| Launiupoko, HI | 8.9 mi | 587 |
| Maalaea, HI | 6 mi | 258 |
| Olowalu, HI | 9.2 mi | 61 |
…and 19 more nearby communities closest to this office.
Other Social Security offices near Wailuku
More Social Security help
Frequently asked questions about the Wailuku office
- The Wailuku office is generally open 8:30am to 3:30pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
- Do I need an appointment at the Wailuku office?
- Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (855) 572-4863 or 1-800-772-1213 to book one and reduce your wait.
- You can reach the office at (855) 572-4863 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
- Besides Wailuku, this is the closest office for about 31 surrounding communities, including Kahului, Waihee-Waiehu, Waikapu, Maalaea, Launiupoko. There's a full list of nearby towns and distances on this page.
- The next-closest field office is in Honolulu, about 92 miles away. Other nearby offices are listed on this page with their distances.
- In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.