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Social Security Offices in Hilo, Hawaii

1 office · Hawaii County

Hilo has one Social Security field office, in Hawaii County. It serves the city and the surrounding area, the closest office for 50 nearby communities, and is one of Hawaii's 4 field offices. Its address, hours, phone number, and directions are below.

office in city
1
communities served
50
people in service area
139K
county
Hawaii County
to next-nearest city
133 mi

The Hilo office on the map

1 location, Social Security offices in Hilo. Click a pin for the address and a link.

The Hilo Social Security office

Visiting a Hilo office

  • Most services now require an appointment. Book by calling the office or 1-800-772-1213 (TTY 1-800-325-0778).
  • Bring a photo ID and your Social Security number, plus original documents for your request.
  • Field offices are open weekdays only and closed on federal holidays. Check the exact hours on each office page above.
  • Skip the trip when you can: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Towns served by the Hilo office

Many nearby towns have no Social Security office of their own, so the Hilo office is their closest option. It's the nearest field office for 50 surrounding communities, the largest is Ainaloa (3,636 residents):

Town Distance Population
Ainaloa, HI 5.3 mi 3,636
Mountain View, HI 3.5 mi 3,517
Kurtistown, HI 6.5 mi 3,230
Orchidlands Estates, HI 5.1 mi 3,116
Hawaiian Acres, HI 2.3 mi 2,890
Fern Acres, HI 0.4 mi 1,740
Royal Hawaiian Estates, HI 8.5 mi 1,303
Keaau, HI 7.9 mi 1,280
Pahoa, HI 8.5 mi 1,234
Eden Roc, HI 2.4 mi 700
Fern Forest, HI 4.8 mi 627
Tiki Gardens, HI 5.3 mi 529

…and 38 more nearby communities closest to this office.

Browse all Hawaii offices →

Other Social Security offices near Hilo

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Hilo Social Security offices: FAQs

How many Social Security offices are in Hilo?
Hilo, Hawaii has 1 Social Security field office, listed below with its address, hours, and phone number.
Do I need an appointment at the Hilo office?
Since 2025 the SSA asks most visitors to book an appointment before coming in. Call the office directly or the national line at 1-800-772-1213 (TTY 1-800-325-0778) to schedule one and cut your wait.
What should I bring to a Hilo Social Security office?
Bring a photo ID and your Social Security number, plus original documents for your request, for example, proof of identity and citizenship or immigration status for a new or replacement card.
What's the nearest Social Security office to Hilo?
The closest field office outside Hilo is in Wailuku, about 133 miles away. More nearby offices are listed on this page.
Can I avoid visiting a Hilo office?
Many tasks, replacing a card, checking an application, getting a benefit verification letter, or updating direct deposit, can be done online with a free my Social Security account at ssa.gov, with no visit needed.