Portland, ME Social Security office at 400 Congress St, 04101
400 Congress St, Ste 250, Portland, ME 04101
Verified against the SSA directory on July 2, 2026
The Portland Social Security office is one of 8 field offices in Maine, serving Cumberland County and the surrounding area. It is the closest office for residents of Portland and 39 nearby communities, roughly 223,000 people. The nearest other Social Security office is in Saco, about 15 miles away.
- nearby towns served
- 39
- people in service area
- 223K
- to next-nearest office
- 15 mi
- offices in Maine
- 8
- county
- Cumberland County
Phone
- Local:
- (877) 319-3076
- National:
- 1-800-772-1213
- TTY:
- 1-207-773-3981
Portland office hours
Hours belowOpen 9am-4pm, Monday to Friday. Closed weekends and federal holidays.
| Monday | 9am to 4pm |
| Tuesday | 9am to 4pm |
| Wednesday | 9am to 4pm |
| Thursday | 9am to 4pm |
| Friday | 9am to 4pm |
| Saturday | Closed |
| Sunday | Closed |
Before you visit
- Most services now require an appointment. Call ahead at (877) 319-3076 or 1-800-772-1213 to book one.
- Bring a photo ID and your Social Security number.
- Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
- Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.
Directions to the Portland office
From: I-295, exit 6b onto Forest Avenue, north to turn at Traffic light onto Ashmont St to entrance to office is Actually on Ashmont St-parking Lot behind the building.
Portland office location
Services at the Portland Social Security office
Staff at the Portland office handle the full range of Social Security business, including:
- Apply for a new or replacement Social Security card
- Apply for retirement, disability (SSDI), or SSI benefits
- Change your name on your Social Security record
- Update direct deposit and mailing address
- Request proof of benefits or a benefit verification letter
- Get help enrolling in Medicare
- Check the status of an application or appeal
Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.
Closest Social Security office for nearby towns
These nearby towns do not have a separate active Social Security office page here. Based on town and office coordinates, the Portland office is the closest active office listed for them. Use this page for the office address, hours, phone number, and directions.
| Nearby town | Closest office | Distance |
|---|---|---|
| South Portland, ME | Portland office | 2.7 mi |
| Westbrook, ME | Portland office | 4.5 mi |
| Falmouth (CDP), ME | Portland office | 4.7 mi |
| Falmouth, ME | Portland office | 5 mi |
| Falmouth Foreside, ME | Portland office | 5.9 mi |
| Oak Hill, ME | Portland office | 6 mi |
| Long Island, ME | Portland office | 6.3 mi |
| Scarborough, ME | Portland office | 7.2 mi |
| Cape Elizabeth, ME | Portland office | 8 mi |
| Gorham (CDP), ME | Portland office | 8.2 mi |
| Cumberland, ME | Portland office | 8.4 mi |
| Little Falls, ME | Portland office | 8.5 mi |
Show all 39 nearby towns closest to this office
| Nearby town | Closest office | Distance |
|---|---|---|
| South Windham, ME | Portland office | 8.5 mi |
| Cumberland Center, ME | Portland office | 8.9 mi |
| Cousins Island, ME | Portland office | 9.3 mi |
| Gorham, ME | Portland office | 9.4 mi |
| Littlejohn Island, ME | Portland office | 9.5 mi |
| Yarmouth CDP, ME | Portland office | 10.3 mi |
| Yarmouth, ME | Portland office | 10.4 mi |
| Windham, ME | Portland office | 10.7 mi |
| Chebeague Island, ME | Portland office | 11 mi |
| North Yarmouth, ME | Portland office | 12.4 mi |
| North Windham, ME | Portland office | 13.9 mi |
| Standish CDP, ME | Portland office | 14.3 mi |
| Gray CDP, ME | Portland office | 15.2 mi |
| Freeport, ME | Portland office | 15.5 mi |
| Freeport CDP, ME | Portland office | 15.8 mi |
| Harpswell, ME | Portland office | 16.1 mi |
| Frye Island, ME | Portland office | 16.6 mi |
| Standish, ME | Portland office | 16.8 mi |
| Steep Falls, ME | Portland office | 20.5 mi |
| Phippsburg, ME | Portland office | 23.3 mi |
| Sebago, ME | Portland office | 24.1 mi |
| Baldwin, ME | Portland office | 26 mi |
| Georgetown, ME | Portland office | 26.3 mi |
| Cornish CDP, ME | Portland office | 27.6 mi |
| Arrowsic, ME | Portland office | 28 mi |
| Hiram, ME | Portland office | 30.1 mi |
| Southport, ME | Portland office | 32.4 mi |
Other Social Security offices near Portland
More Social Security help
Frequently asked questions about the Portland office
- The Portland office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
- Do I need an appointment at the Portland office?
- Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 319-3076 or 1-800-772-1213 to book one and reduce your wait.
- You can reach the office at (877) 319-3076 (TTY 1-207-773-3981), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
- Besides Portland, this is the closest office for about 39 surrounding communities, including South Portland, Westbrook, Falmouth (CDP), Falmouth, Falmouth Foreside. There's a full list of nearby towns and distances on this page.
- The next-closest field office is in Saco, about 15 miles away. Other nearby offices are listed on this page with their distances.
- In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.