What are the hours of the Portland Social Security office?

The Portland office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Portland office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 319-3076 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Portland Social Security office?

You can reach the office at (877) 319-3076 (TTY 1-207-773-3981), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Portland Social Security office serve?

Besides Portland, this is the closest office for about 39 surrounding communities, including South Portland, Westbrook, Falmouth (CDP), Falmouth, Falmouth Foreside. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Portland?

The next-closest field office is in Saco, about 15 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Portland office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Portland Social Security Office

400 Congress St, Ste 250, Portland, ME 04101

Verified against the SSA directory on May 23, 2026

The Portland Social Security office is one of 8 field offices in Maine, serving Cumberland County and the surrounding area. It is the closest office for residents of Portland and 39 nearby communities, roughly 223,000 people. The nearest other Social Security office is in Saco, about 15 miles away.

nearby towns served: 39
people in service area: 223K
to next-nearest office: 15 mi
offices in Maine: 8
county: Cumberland County

Address

400 Congress St
Ste 250
Portland, ME 04101

Get directions

Phone

Local:: (877) 319-3076
National:: 1-800-772-1213
TTY:: 1-207-773-3981

Portland office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (877) 319-3076 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Portland office

From: I-295, exit 6b onto Forest Avenue, north to turn at Traffic light onto Ashmont St to entrance to office is Actually on Ashmont St-parking Lot behind the building.

Portland office location

Open this location on OpenStreetMap →

43.66815, -70.28096 View on OpenStreetMap →

Services at the Portland Social Security office

Staff at the Portland office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Portland office

Many nearby towns have no Social Security office of their own, so the Portland office is their closest option. It's the nearest field office for 39 surrounding communities, the largest is South Portland (26,993 residents):

Town	Distance	Population
South Portland, ME	2.7 mi	26,993
Scarborough, ME	7.2 mi	22,562
Westbrook, ME	4.5 mi	20,572
Falmouth, ME	5 mi	12,575
Cape Elizabeth, ME	8 mi	9,530
Cumberland, ME	8.4 mi	8,545
Gorham (CDP), ME	8.2 mi	7,322
Oak Hill, ME	6 mi	4,783
Falmouth (CDP), ME	4.7 mi	1,877
Falmouth Foreside, ME	5.9 mi	1,550
Little Falls, ME	8.5 mi	745
Long Island, ME	6.3 mi	234

…and 27 more nearby communities closest to this office.

Browse all Maine offices →

Other Social Security offices near Portland

More Social Security help

All Maine offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Portland office

What are the hours of the Portland Social Security office?: The Portland office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Portland office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 319-3076 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Portland Social Security office?: You can reach the office at (877) 319-3076 (TTY 1-207-773-3981), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Portland Social Security office serve?: Besides Portland, this is the closest office for about 39 surrounding communities, including South Portland, Westbrook, Falmouth (CDP), Falmouth, Falmouth Foreside. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Portland?: The next-closest field office is in Saco, about 15 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Portland office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.