Omaha Social Security Office
604 N 109th Ct, Old Mill Centre, Omaha, NE 68154
Verified against the SSA directory on May 23, 2026
The Omaha Social Security office is one of 6 field offices in Nebraska, serving Thurston County and the surrounding area. It is the closest office for residents of Omaha and 82 nearby communities, roughly 142,000 people. The nearest other Social Security office is in Council Bluffs, about 10 miles away.
- nearby towns served
- 82
- people in service area
- 142K
- to next-nearest office
- 10 mi
- offices in Nebraska
- 6
- county
- Thurston County
Phone
- Local:
- (866) 716-8299
- National:
- 1-800-772-1213
- TTY:
- 1-800-325-0778
Omaha office hours
Hours belowOpen 9am-4pm, Monday to Friday. Closed weekends and federal holidays.
| Monday | 9am to 4pm |
| Tuesday | 9am to 4pm |
| Wednesday | 9am to 4pm |
| Thursday | 9am to 4pm |
| Friday | 9am to 4pm |
| Saturday | Closed |
| Sunday | Closed |
Before you visit
- Most services now require an appointment. Call ahead at (866) 716-8299 or 1-800-772-1213 to book one.
- Bring a photo ID and your Social Security number.
- Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
- Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.
Directions to the Omaha office
- Office is located at 108th and Dodge on the north side.
- From Dodge heading west, take the old Mill, 108th St exit north.
- Follow the Curve to the old Mill Centre.
- From west Dodge heading east, take the 120-114 St old Mill exit.
- Follow the Curve to 108th Avenue; turn left, then north at old Mill Centre.
Omaha office location
Services at the Omaha Social Security office
Staff at the Omaha office handle the full range of Social Security business, including:
- Apply for a new or replacement Social Security card
- Apply for retirement, disability (SSDI), or SSI benefits
- Change your name on your Social Security record
- Update direct deposit and mailing address
- Request proof of benefits or a benefit verification letter
- Get help enrolling in Medicare
- Check the status of an application or appeal
Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.
Towns served by the Omaha office
Many nearby towns have no Social Security office of their own, so the Omaha office is their closest option. It's the nearest field office for 82 surrounding communities, the largest is Papillion (24,105 residents):
| Town | Distance | Population |
|---|---|---|
| Papillion, NE | 8 mi | 24,105 |
| La Vista, NE | 6.3 mi | 16,648 |
| Chalco, NE | 6.6 mi | 10,092 |
| Ralston, NE | 4.7 mi | 6,462 |
| Gretna, NE | 11.8 mi | 5,088 |
| Bennington, NE | 7.8 mi | 2,000 |
| Springfield, NE | 13 mi | 1,509 |
| Waterloo, NE | 10.5 mi | 923 |
| Boys Town, NE | 2.4 mi | 414 |
| Washington, NE | 11.1 mi | 132 |
| King Lake, NE | 11.7 mi | 39 |
| Richfield, NE | 10.9 mi | 14 |
…and 70 more nearby communities closest to this office.
Other Social Security offices near Omaha
More Social Security help
Frequently asked questions about the Omaha office
- The Omaha office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
- Do I need an appointment at the Omaha office?
- Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 716-8299 or 1-800-772-1213 to book one and reduce your wait.
- You can reach the office at (866) 716-8299 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
- Besides Omaha, this is the closest office for about 82 surrounding communities, including Boys Town, Ralston, La Vista, Chalco, Bennington. There's a full list of nearby towns and distances on this page.
- The next-closest field office is in Council Bluffs, about 10 miles away. Other nearby offices are listed on this page with their distances.
- In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.