Durham Social Security Office

Directions to the Durham office

• We are located in the 2nd floor of the Valley View office building at the intersection of Shannon Road.
• And Mlk Parkway.

Durham office location

Services at the Durham Social Security office

Staff at the Durham office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Durham office

Many nearby towns have no Social Security office of their own, so the Durham office is their closest option. It's the nearest field office for 21 surrounding communities, the largest is Chapel Hill (61,128 residents):

…and 9 more nearby communities closest to this office.

Browse all North Carolina offices →

Other Social Security offices near Durham

More Social Security help

Frequently asked questions about the Durham office

What are the hours of the Durham Social Security office?

The Durham office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Durham office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (888) 759-3908 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Durham Social Security office?

You can reach the office at (888) 759-3908 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Durham Social Security office serve?

Besides Durham, this is the closest office for about 21 surrounding communities, including Chapel Hill, Carrboro, Carolina Meadows, Governors Village, Gorman. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Durham?

The next-closest field office is in Raleigh, about 21 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Durham office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.