What are the hours of the Durham Social Security office?

The Durham office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Durham office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (888) 759-3908 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Durham Social Security office?

You can reach the office at (888) 759-3908 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Durham Social Security office serve?

Besides Durham, this is the closest office for about 21 surrounding communities, including Chapel Hill, Carrboro, Carolina Meadows, Governors Village, Gorman. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Durham?

The next-closest field office is in Raleigh, about 21 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Durham office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Durham, NC Social Security office at 3511 Shannon Rd, 27707

3511 Shannon Rd, Suite 200, Durham, NC 27707

Verified against the SSA directory on July 2, 2026

The Durham Social Security office is one of 36 field offices in North Carolina, serving Durham County / Orange County / Wake County and the surrounding area. It is the closest office for residents of Durham and 21 nearby communities, roughly 195,000 people. The nearest other Social Security office is in Raleigh, about 21 miles away.

nearby towns served: 21
people in service area: 195K
to next-nearest office: 21 mi
offices in North Carolina: 36
county: Durham County / Orange County / Wake County

Address

3511 Shannon Rd
Suite 200
Durham, NC 27707

Get directions

Phone

Local:: (888) 759-3908
National:: 1-800-772-1213
TTY:: 1-800-325-0778

Durham office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (888) 759-3908 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Durham office

We are located in the 2nd floor of the Valley View office building at the intersection of Shannon Road.
And Mlk Parkway.

Durham office location

Open this location on OpenStreetMap →

35.96050, -78.95458 View on OpenStreetMap →

Services at the Durham Social Security office

Staff at the Durham office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Closest Social Security office for nearby towns

These nearby towns do not have a separate active Social Security office page here. Based on town and office coordinates, the Durham office is the closest active office listed for them. Use this page for the office address, hours, phone number, and directions.

Nearby town	Closest office	Distance
Chapel Hill, NC	Durham office	5.7 mi
Carrboro, NC	Durham office	7.6 mi
Carolina Meadows, NC	Durham office	7.9 mi
Governors Village, NC	Durham office	8.4 mi
Gorman, NC	Durham office	9 mi
Governors Club, NC	Durham office	9.7 mi
Morrisville, NC	Durham office	10.7 mi
Hillsborough, NC	Durham office	11.4 mi
Briar Chapel, NC	Durham office	13.1 mi
Fearrington Village, NC	Durham office	13.2 mi
Efland, NC	Durham office	14.6 mi
Butner, NC	Durham office	16.2 mi

Show all 20 nearby towns closest to this office

Nearby town	Closest office	Distance
Rougemont, NC	Durham office	17.6 mi
Creedmoor, NC	Durham office	18.7 mi
Mebane, NC	Durham office	19.9 mi
Saxapahaw, NC	Durham office	20.6 mi
Woodlawn, NC	Durham office	21.7 mi
Swepsonville, NC	Durham office	23.1 mi
Green Level, NC	Durham office	24.4 mi
Haw River, NC	Durham office	24.6 mi

Browse all North Carolina offices →

Other Social Security offices near Durham

More Social Security help

All North Carolina offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Durham office

What are the hours of the Durham Social Security office?: The Durham office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Durham office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (888) 759-3908 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Durham Social Security office?: You can reach the office at (888) 759-3908 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Durham Social Security office serve?: Besides Durham, this is the closest office for about 21 surrounding communities, including Chapel Hill, Carrboro, Carolina Meadows, Governors Village, Gorman. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Durham?: The next-closest field office is in Raleigh, about 21 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Durham office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.