Raleigh Social Security Office

Directions to the Raleigh office

• Take Wake Forest exit 10 from I440 and go north for about 1.2 miles.
• At intersection of Falls of the Neuse and old Wake Forest Road turn Route Red Lobster Restaurant is on the corner to the right go approximately one-quarter mile and our building is on the left Immediately after the Windsor Falls Apartment Complex.
• We can handle your needs online or by Phone.
• Parking is Limited at this Site.
• Overflow parking is available on Sunbowfalls Lane (left side) in the Windsor Falls Apartments.

Raleigh office location

Services at the Raleigh Social Security office

Staff at the Raleigh office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Raleigh office

Many nearby towns have no Social Security office of their own, so the Raleigh office is their closest option. It's the nearest field office for 12 surrounding communities, the largest is Cary (176,987 residents):

Browse all North Carolina offices →

Other Social Security offices near Raleigh

More Social Security help

Frequently asked questions about the Raleigh office

What are the hours of the Raleigh Social Security office?

The Raleigh office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Raleigh office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 803-6311 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Raleigh Social Security office?

You can reach the office at (877) 803-6311 (TTY 1-919-790-2773), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Raleigh Social Security office serve?

Besides Raleigh, this is the closest office for about 12 surrounding communities, including Knightdale, Garner, Rolesville, Wake Forest, Cary. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Raleigh?

The next-closest field office is in Durham, about 21 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Raleigh office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.