Newport News Social Security Office

Directions to the Newport News office

• If coming from I-64,take exit 258a onto J Clyde Morris Boulevard and turn Rig Ht onto Jefferson Avenue at Casey Chevrolet.
• The office is the Red Brick Bu Ilding on Jefferson Avenue behind Popeyes Chicken (between east Coast Gas Station and Extended stay Hotel) enter where Street sign Shows Both Gast on Ct and Pavillion.
• No Contact Station.

Newport News office location

Services at the Newport News Social Security office

Staff at the Newport News office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Newport News office

Many nearby towns have no Social Security office of their own, so the Newport News office is their closest option. It's the nearest field office for 17 surrounding communities, the largest is Williamsburg (15,590 residents):

…and 5 more nearby communities closest to this office.

Browse all Virginia offices →

Other Social Security offices near Newport News

More Social Security help

Frequently asked questions about the Newport News office

What are the hours of the Newport News Social Security office?

The Newport News office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Newport News office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 331-9169 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Newport News Social Security office?

You can reach the office at (866) 331-9169 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Newport News Social Security office serve?

Besides Newport News, this is the closest office for about 17 surrounding communities, including Carrollton, Smithfield, Rushmere, Yorktown, Gloucester Point. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Newport News?

The next-closest field office is in Hampton, about 4.5 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Newport News office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.