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Social Security Offices in Waterloo, Iowa

1 office · Black Hawk County

Waterloo has one Social Security field office, in Black Hawk County. It serves the city and the surrounding area, the closest office for 63 nearby communities, and is one of Iowa's 17 field offices. Its address, hours, phone number, and directions are below.

office in city
1
communities served
63
people in service area
122K
county
Black Hawk County
to next-nearest city
41 mi

The Waterloo office on the map

1 location, Social Security offices in Waterloo. Click a pin for the address and a link.

The Waterloo Social Security office

Visiting a Waterloo office

  • Most services now require an appointment. Book by calling the office or 1-800-772-1213 (TTY 1-800-325-0778).
  • Bring a photo ID and your Social Security number, plus original documents for your request.
  • Field offices are open weekdays only and closed on federal holidays. Check the exact hours on each office page above.
  • Skip the trip when you can: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Towns served by the Waterloo office

Many nearby towns have no Social Security office of their own, so the Waterloo office is their closest option. It's the nearest field office for 63 surrounding communities, the largest is Cedar Falls (40,388 residents):

Town Distance Population
Cedar Falls, IA 4.7 mi 40,388
Evansdale, IA 6.3 mi 4,528
Hudson, IA 4.9 mi 2,615
Reinbeck, IA 14.1 mi 1,661
Dike, IA 11.4 mi 1,302
Elk Run Heights, IA 7.5 mi 1,064
Janesville, IA 12.7 mi 1,048
Dunkerton, IA 14.3 mi 833
Gilbertville, IA 10.3 mi 788
Raymond, IA 9.4 mi 752
New Hartford, IA 13.1 mi 571
Washburn, IA 8 mi 524

…and 51 more nearby communities closest to this office.

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Other Social Security offices near Waterloo

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Waterloo Social Security offices: FAQs

How many Social Security offices are in Waterloo?
Waterloo, Iowa has 1 Social Security field office, listed below with its address, hours, and phone number.
Do I need an appointment at the Waterloo office?
Since 2025 the SSA asks most visitors to book an appointment before coming in. Call the office directly or the national line at 1-800-772-1213 (TTY 1-800-325-0778) to schedule one and cut your wait.
What should I bring to a Waterloo Social Security office?
Bring a photo ID and your Social Security number, plus original documents for your request, for example, proof of identity and citizenship or immigration status for a new or replacement card.
What's the nearest Social Security office to Waterloo?
The closest field office outside Waterloo is in Marshalltown, about 41 miles away. More nearby offices are listed on this page.
Can I avoid visiting a Waterloo office?
Many tasks, replacing a card, checking an application, getting a benefit verification letter, or updating direct deposit, can be done online with a free my Social Security account at ssa.gov, with no visit needed.