Waterville, ME Social Security office at 14 Colby St, 04901
14 Colby Street, Waterville, ME 04901
Verified against the SSA directory on July 2, 2026
The Waterville Social Security office is one of 8 field offices in Maine, serving Kennebec County and the surrounding area. It is the closest office for residents of Waterville and 76 nearby communities, roughly 147,000 people. The nearest other Social Security office is in Augusta, about 17 miles away.
- nearby towns served
- 76
- people in service area
- 147K
- to next-nearest office
- 17 mi
- offices in Maine
- 8
- county
- Kennebec County
Phone
- Local:
- (866) 931-9169
- National:
- 1-800-772-1213
- TTY:
- 1-207-872-9230
Waterville office hours
Hours belowOpen 9am-4pm, Monday to Friday. Closed weekends and federal holidays.
| Monday | 9am to 4pm |
| Tuesday | 9am to 4pm |
| Wednesday | 9am to 4pm |
| Thursday | 9am to 4pm |
| Friday | 9am to 4pm |
| Saturday | Closed |
| Sunday | Closed |
Before you visit
- Most services now require an appointment. Call ahead at (866) 931-9169 or 1-800-772-1213 to book one.
- Bring a photo ID and your Social Security number.
- Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
- Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.
Directions to the Waterville office
14 Colby Street next to the Waterville District Court.
Waterville office location
Services at the Waterville Social Security office
Staff at the Waterville office handle the full range of Social Security business, including:
- Apply for a new or replacement Social Security card
- Apply for retirement, disability (SSDI), or SSI benefits
- Change your name on your Social Security record
- Update direct deposit and mailing address
- Request proof of benefits or a benefit verification letter
- Get help enrolling in Medicare
- Check the status of an application or appeal
Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.
Closest Social Security office for nearby towns
These nearby towns do not have a separate active Social Security office page here. Based on town and office coordinates, the Waterville office is the closest active office listed for them. Use this page for the office address, hours, phone number, and directions.
| Nearby town | Closest office | Distance |
|---|---|---|
| Winslow (CDP), ME | Waterville office | 0.8 mi |
| Fairfield (CDP), ME | Waterville office | 2.6 mi |
| Winslow, ME | Waterville office | 3.4 mi |
| Oakland (CDP), ME | Waterville office | 4.8 mi |
| Oakland, ME | Waterville office | 5.4 mi |
| Benton, ME | Waterville office | 5.8 mi |
| Fairfield, ME | Waterville office | 6.7 mi |
| Clinton (CDP), ME | Waterville office | 8.2 mi |
| Clinton, ME | Waterville office | 8.6 mi |
| Vassalboro, ME | Waterville office | 8.9 mi |
| Albion, ME | Waterville office | 9.6 mi |
| Smithfield, ME | Waterville office | 10.3 mi |
Show all 76 nearby towns closest to this office
| Nearby town | Closest office | Distance |
|---|---|---|
| Belgrade, ME | Waterville office | 10.6 mi |
| China, ME | Waterville office | 10.9 mi |
| Rome, ME | Waterville office | 13.1 mi |
| Unity, ME | Waterville office | 13.1 mi |
| Norridgewock CDP, ME | Waterville office | 13.4 mi |
| Burnham, ME | Waterville office | 14.3 mi |
| Freedom, ME | Waterville office | 14.5 mi |
| Palermo, ME | Waterville office | 14.8 mi |
| Skowhegan, ME | Waterville office | 14.8 mi |
| Unity CDP, ME | Waterville office | 14.9 mi |
| Skowhegan CDP, ME | Waterville office | 15 mi |
| Mercer, ME | Waterville office | 15.1 mi |
| Norridgewock, ME | Waterville office | 15.4 mi |
| Canaan, ME | Waterville office | 16 mi |
| Pittsfield, ME | Waterville office | 17.5 mi |
| Montville, ME | Waterville office | 18.7 mi |
| Thorndike, ME | Waterville office | 19.3 mi |
| Liberty, ME | Waterville office | 19.4 mi |
| New Sharon, ME | Waterville office | 19.4 mi |
| Pittsfield CDP, ME | Waterville office | 19.6 mi |
| Troy, ME | Waterville office | 20.1 mi |
| Starks, ME | Waterville office | 20.3 mi |
| Knox, ME | Waterville office | 20.4 mi |
| Madison, ME | Waterville office | 20.4 mi |
| Madison CDP, ME | Waterville office | 20.7 mi |
| Anson CDP, ME | Waterville office | 21 mi |
| Cornville, ME | Waterville office | 21.5 mi |
| Detroit, ME | Waterville office | 21.9 mi |
| Hartland, ME | Waterville office | 22.9 mi |
| Palmyra, ME | Waterville office | 23.5 mi |
| Hartland CDP, ME | Waterville office | 24.2 mi |
| North Anson, ME | Waterville office | 24.5 mi |
| Industry, ME | Waterville office | 24.7 mi |
| Brooks, ME | Waterville office | 24.9 mi |
| Anson, ME | Waterville office | 25.5 mi |
| Farmington, ME | Waterville office | 26.6 mi |
| Farmington CDP, ME | Waterville office | 26.9 mi |
| Solon, ME | Waterville office | 27.8 mi |
| St Albans, ME | Waterville office | 28.1 mi |
| Athens, ME | Waterville office | 28.2 mi |
| New Vineyard, ME | Waterville office | 28.5 mi |
| Harmony, ME | Waterville office | 29.3 mi |
| Embden, ME | Waterville office | 29.5 mi |
| New Portland, ME | Waterville office | 32.1 mi |
| Ripley, ME | Waterville office | 32.3 mi |
| Strong, ME | Waterville office | 32.6 mi |
| Temple, ME | Waterville office | 32.9 mi |
| Bingham, ME | Waterville office | 33.1 mi |
| Cambridge, ME | Waterville office | 34.7 mi |
| Wellington, ME | Waterville office | 35.9 mi |
| Avon, ME | Waterville office | 36.7 mi |
| Bingham CDP, ME | Waterville office | 36.8 mi |
| Kingfield CDP, ME | Waterville office | 37.9 mi |
| Kingfield, ME | Waterville office | 40.1 mi |
| Phillips, ME | Waterville office | 41.4 mi |
| Moscow, ME | Waterville office | 41.8 mi |
| Caratunk, ME | Waterville office | 47.2 mi |
| Carrabassett Valley, ME | Waterville office | 47.2 mi |
| Shirley, ME | Waterville office | 55.3 mi |
| Rangeley CDP, ME | Waterville office | 57.3 mi |
| Eustis, ME | Waterville office | 60.6 mi |
| Rangeley, ME | Waterville office | 60.9 mi |
| Jackman, ME | Waterville office | 78.1 mi |
| Moose River, ME | Waterville office | 84.3 mi |
Other Social Security offices near Waterville
More Social Security help
Frequently asked questions about the Waterville office
- The Waterville office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
- Do I need an appointment at the Waterville office?
- Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 931-9169 or 1-800-772-1213 to book one and reduce your wait.
- You can reach the office at (866) 931-9169 (TTY 1-207-872-9230), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
- Besides Waterville, this is the closest office for about 76 surrounding communities, including Winslow (CDP), Fairfield (CDP), Winslow, Oakland (CDP), Oakland. There's a full list of nearby towns and distances on this page.
- The next-closest field office is in Augusta, about 17 miles away. Other nearby offices are listed on this page with their distances.
- In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.