Goldsboro Social Security Office
915 W New Hope Road, Goldsboro, NC 27534
Verified against the SSA directory on May 23, 2026
The Goldsboro Social Security office is one of 36 field offices in North Carolina, serving Wayne County and the surrounding area. It is the closest office for residents of Goldsboro and 20 nearby communities, roughly 30,000 people. The nearest other Social Security office is in Kinston, about 21 miles away.
- nearby towns served
- 20
- people in service area
- 30K
- to next-nearest office
- 21 mi
- offices in North Carolina
- 36
- county
- Wayne County
Phone
- Local:
- (866) 964-7372
- National:
- 1-800-772-1213
- TTY:
- 1-800-325-0778
Goldsboro office hours
Hours belowOpen 9am-4pm, Monday to Friday. Closed weekends and federal holidays.
| Monday | 9am to 4pm |
| Tuesday | 9am to 4pm |
| Wednesday | 9am to 4pm |
| Thursday | 9am to 4pm |
| Friday | 9am to 4pm |
| Saturday | Closed |
| Sunday | Closed |
Before you visit
- Most services now require an appointment. Call ahead at (866) 964-7372 or 1-800-772-1213 to book one.
- Bring a photo ID and your Social Security number.
- Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
- Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.
Directions to the Goldsboro office
Off Wayne Memorial drive, turn right onto new Hope Road, 1/2 mile on left.
Goldsboro office location
Services at the Goldsboro Social Security office
Staff at the Goldsboro office handle the full range of Social Security business, including:
- Apply for a new or replacement Social Security card
- Apply for retirement, disability (SSDI), or SSI benefits
- Change your name on your Social Security record
- Update direct deposit and mailing address
- Request proof of benefits or a benefit verification letter
- Get help enrolling in Medicare
- Check the status of an application or appeal
Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.
Towns served by the Goldsboro office
Many nearby towns have no Social Security office of their own, so the Goldsboro office is their closest option. It's the nearest field office for 20 surrounding communities, the largest is Elroy (4,114 residents):
| Town | Distance | Population |
|---|---|---|
| Elroy, NC | 4.5 mi | 4,114 |
| Mount Olive, NC | 16 mi | 4,036 |
| Mar-Mac, NC | 8.4 mi | 3,119 |
| La Grange, NC | 10.6 mi | 2,672 |
| Brogden, NC | 9.6 mi | 2,306 |
| Dudley, NC | 11.2 mi | 1,841 |
| New Hope, NC | 3.5 mi | 1,328 |
| Fremont, NC | 10 mi | 1,190 |
| Walnut Creek, NC | 7.8 mi | 1,091 |
| Pikeville, NC | 6.9 mi | 706 |
| Eureka, NC | 10 mi | 209 |
| Seven Springs, NC | 13.2 mi | 57 |
…and 8 more nearby communities closest to this office.
Other Social Security offices near Goldsboro
More Social Security help
Frequently asked questions about the Goldsboro office
- The Goldsboro office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
- Do I need an appointment at the Goldsboro office?
- Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 964-7372 or 1-800-772-1213 to book one and reduce your wait.
- You can reach the office at (866) 964-7372 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
- Besides Goldsboro, this is the closest office for about 20 surrounding communities, including New Hope, Elroy, Pikeville, Walnut Creek, Mar-Mac. There's a full list of nearby towns and distances on this page.
- The next-closest field office is in Kinston, about 21 miles away. Other nearby offices are listed on this page with their distances.
- In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.