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Goldsboro Social Security Office

915 W New Hope Road, Goldsboro, NC 27534

Verified against the SSA directory on May 23, 2026

The Goldsboro Social Security office is one of 36 field offices in North Carolina, serving Wayne County and the surrounding area. It is the closest office for residents of Goldsboro and 20 nearby communities, roughly 30,000 people. The nearest other Social Security office is in Kinston, about 21 miles away.

nearby towns served
20
people in service area
30K
to next-nearest office
21 mi
offices in North Carolina
36
county
Wayne County

Address

915 W New Hope Road
Goldsboro, NC 27534

Get directions

Phone

National:
1-800-772-1213
TTY:
1-800-325-0778
Fax: (833) 950-2834

Goldsboro office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 4pm
Saturday Closed
Sunday Closed

Before you visit

  • Most services now require an appointment. Call ahead at (866) 964-7372 or 1-800-772-1213 to book one.
  • Bring a photo ID and your Social Security number.
  • Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
  • Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Goldsboro office

Off Wayne Memorial drive, turn right onto new Hope Road, 1/2 mile on left.

Goldsboro office location

Services at the Goldsboro Social Security office

Staff at the Goldsboro office handle the full range of Social Security business, including:

  • Apply for a new or replacement Social Security card
  • Apply for retirement, disability (SSDI), or SSI benefits
  • Change your name on your Social Security record
  • Update direct deposit and mailing address
  • Request proof of benefits or a benefit verification letter
  • Get help enrolling in Medicare
  • Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Goldsboro office

Many nearby towns have no Social Security office of their own, so the Goldsboro office is their closest option. It's the nearest field office for 20 surrounding communities, the largest is Elroy (4,114 residents):

Town Distance Population
Elroy, NC 4.5 mi 4,114
Mount Olive, NC 16 mi 4,036
Mar-Mac, NC 8.4 mi 3,119
La Grange, NC 10.6 mi 2,672
Brogden, NC 9.6 mi 2,306
Dudley, NC 11.2 mi 1,841
New Hope, NC 3.5 mi 1,328
Fremont, NC 10 mi 1,190
Walnut Creek, NC 7.8 mi 1,091
Pikeville, NC 6.9 mi 706
Eureka, NC 10 mi 209
Seven Springs, NC 13.2 mi 57

…and 8 more nearby communities closest to this office.

Browse all North Carolina offices →

Other Social Security offices near Goldsboro

More Social Security help

Frequently asked questions about the Goldsboro office

What are the hours of the Goldsboro Social Security office?
The Goldsboro office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Goldsboro office?
Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 964-7372 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Goldsboro Social Security office?
You can reach the office at (866) 964-7372 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Goldsboro Social Security office serve?
Besides Goldsboro, this is the closest office for about 20 surrounding communities, including New Hope, Elroy, Pikeville, Walnut Creek, Mar-Mac. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Goldsboro?
The next-closest field office is in Kinston, about 21 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Goldsboro office?
In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.