What are the hours of the Palestine Social Security office?

The Palestine office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Palestine office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 495-0089 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Palestine Social Security office?

You can reach the office at (866) 495-0089 (TTY 1-903-723-5261), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Palestine Social Security office serve?

Besides Palestine, this is the closest office for about 11 surrounding communities, including Elkhart, Neches, Oakwood, Grapeland, Latexo. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Palestine?

The next-closest field office is in Tyler, about 43 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Palestine office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Palestine Social Security Office

215 Medical Drive, Palestine, TX 75801

Verified against the SSA directory on May 23, 2026

The Palestine Social Security office is one of 65 field offices in Texas, serving Anderson County and the surrounding area. It is the closest office for residents of Palestine and 11 nearby communities, roughly 20,000 people. The nearest other Social Security office is in Tyler, about 43 miles away.

nearby towns served: 11
people in service area: 20K
to next-nearest office: 43 mi
offices in Texas: 65
county: Anderson County

Address

215 Medical Drive
Palestine, TX 75801

Get directions

Phone

Local:: (866) 495-0089
National:: 1-800-772-1213
TTY:: 1-903-723-5261

Palestine office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (866) 495-0089 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Palestine office

From highway 79, 84, 155, or 287 take Loop 256 S.
To Sycamore drive (Outside Loop) turn right on Medical Dr.

Palestine office location

Open this location on OpenStreetMap →

31.73138, -95.62926 View on OpenStreetMap →

Services at the Palestine Social Security office

Staff at the Palestine office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Palestine office

Many nearby towns have no Social Security office of their own, so the Palestine office is their closest option. It's the nearest field office for 11 surrounding communities, the largest is Crockett (6,406 residents):

Town	Distance	Population
Crockett, TX	30.3 mi	6,406
Rusk, TX	28.5 mi	5,537
Buffalo, TX	31.3 mi	1,789
Grapeland, TX	18.8 mi	1,493
Elkhart, TX	7.9 mi	1,277
Centerville, TX	38.6 mi	921
Jewett, TX	39.6 mi	797
Lovelady, TX	43.2 mi	587
Oakwood, TX	16.5 mi	394
Latexo, TX	25 mi	242
Neches, TX	12.2 mi	193

Browse all Texas offices →

Other Social Security offices near Palestine

More Social Security help

All Texas offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Palestine office

What are the hours of the Palestine Social Security office?: The Palestine office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Palestine office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 495-0089 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Palestine Social Security office?: You can reach the office at (866) 495-0089 (TTY 1-903-723-5261), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Palestine Social Security office serve?: Besides Palestine, this is the closest office for about 11 surrounding communities, including Elkhart, Neches, Oakwood, Grapeland, Latexo. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Palestine?: The next-closest field office is in Tyler, about 43 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Palestine office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.