Tyler Social Security Office
5509 Donnybrook Ave, Tyler, TX 75703
Verified against the SSA directory on May 23, 2026
The Tyler Social Security office is one of 65 field offices in Texas, serving Smith County and the surrounding area. It is the closest office for residents of Tyler and 37 nearby communities, roughly 92,000 people. The nearest other Social Security office is in Longview, about 37 miles away.
- nearby towns served
- 37
- people in service area
- 92K
- to next-nearest office
- 37 mi
- offices in Texas
- 65
- county
- Smith County
Phone
- Local:
- (877) 319-5707
- National:
- 1-800-772-1213
- TTY:
- 1-903-509-3814
Tyler office hours
Hours belowOpen 9am-4pm, Monday to Friday. Closed weekends and federal holidays.
| Monday | 9am to 4pm |
| Tuesday | 9am to 4pm |
| Wednesday | 9am to 4pm |
| Thursday | 9am to 4pm |
| Friday | 9am to 4pm |
| Saturday | Closed |
| Sunday | Closed |
Before you visit
- Most services now require an appointment. Call ahead at (877) 319-5707 or 1-800-772-1213 to book one.
- Bring a photo ID and your Social Security number.
- Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
- Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.
Directions to the Tyler office
- Office is off S.
- Broadway (US 69), 1.5 miles S.
- Of Loop 323, behind best Buy and Lowe's.
- From Broadway, turn east on Reick Road or Donnybrook.
- Best times to visit are Tue or Fri Late in the Month.
- Wait times Without Appointment are Lengthy.
- Consider using online services or call 1-800 to 772-1213 for Claims Appointment.
Tyler office location
Services at the Tyler Social Security office
Staff at the Tyler office handle the full range of Social Security business, including:
- Apply for a new or replacement Social Security card
- Apply for retirement, disability (SSDI), or SSI benefits
- Change your name on your Social Security record
- Update direct deposit and mailing address
- Request proof of benefits or a benefit verification letter
- Get help enrolling in Medicare
- Check the status of an application or appeal
Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.
Towns served by the Tyler office
Many nearby towns have no Social Security office of their own, so the Tyler office is their closest option. It's the nearest field office for 37 surrounding communities, the largest is Whitehouse (8,734 residents):
| Town | Distance | Population |
|---|---|---|
| Whitehouse, TX | 6.1 mi | 8,734 |
| Bullard, TX | 9.7 mi | 3,706 |
| Chandler, TX | 10.6 mi | 3,400 |
| Shadybrook, TX | 14 mi | 2,655 |
| Troup, TX | 14.3 mi | 2,039 |
| Emerald Bay, TX | 11.9 mi | 1,023 |
| Arp, TX | 14.8 mi | 926 |
| Winona, TX | 15.9 mi | 643 |
| New Chapel Hill, TX | 7.5 mi | 626 |
| Noonday, TX | 7.2 mi | 616 |
| Sunrise Shores, TX | 14.1 mi | 518 |
| Coffee City, TX | 16.7 mi | 244 |
…and 25 more nearby communities closest to this office.
Other Social Security offices near Tyler
More Social Security help
Frequently asked questions about the Tyler office
- The Tyler office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
- Do I need an appointment at the Tyler office?
- Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 319-5707 or 1-800-772-1213 to book one and reduce your wait.
- You can reach the office at (877) 319-5707 (TTY 1-903-509-3814), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
- Besides Tyler, this is the closest office for about 37 surrounding communities, including Whitehouse, Noonday, New Chapel Hill, Bullard, Chandler. There's a full list of nearby towns and distances on this page.
- The next-closest field office is in Longview, about 37 miles away. Other nearby offices are listed on this page with their distances.
- In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.